Maintenance & Repairs
As a manufacturer, Kirwan Surgical Products is uniquely qualified to repair and refurbish its bipolar and monopolar instruments. Kirwan also offers custom alterations to existing instruments. Kirwan prides itself in repairing and refurbishing instruments to the same quality standard as newly manufactured instruments.
The cost benefits associated with refurbishing a forceps, as opposed to replacing it, are great. When the forceps is received at Kirwan’s factory, the instrument is evaluated to determine if the forceps can be refurbished. Once this has been established, Kirwan contacts the customer with the refurbishment cost and lead time to completion. Prices vary depending on forceps style and features.
It is important to note that Kirwan Surgical’s AURA™ bipolar forceps are manufactured using patented processes to achieve an elite non-stick effect. If AURA™ bipolar forceps are refurbished by a company other than Kirwan, these patented processes won’t be applied and the refurbished forceps won’t be the same, and the elite AURA™ non-stick effect will be lost.
For additional information on maintenance and repairs, please contact Customer Service at 888-547-9267.